Susan Hynes, MA GSK

With 26 years in the pharmaceutical industry, Susan joined GSK in November 2020 to lead the Pharma Quality Organization, which includes over 4000 employees across all sites in the global network, Product Quality R&D, suppliers, and local operating companies (country quality teams).

Susan is currently responsible for setting strategy and providing leadership, direction and focus for Quality in the Pharma Supply Chain and Pharmaceutical Product Development.

Prior to GSK Susan worked for Takeda, where she was Vice President and Site Lead for their Biologics Operations and completed the divestment of the facility to MSD. She held several roles of increasing responsibility throughout her 18 years with Bristol-Myers Squibb including Site Quality Director, Head of Global Quality Pharmaceutical Manufacturing Global BU and General Manager, Biologics Operations. Susan holds a B.Sc. degree in Analytical Science from Dublin City University, Post Graduate Diploma in Business Management from Irish Management Institute, and a Master’s degree in Project Management from the University of Limerick all located in Dublin.