Quality Metrics: Performance Indicators
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Individual Registration
Group Registration
A recognized industry expert will present his perspective on selecting the appropriate quality metrics, determining how best to collect the data and how to use the data to improve the quality system. The kinds of processes to be discussed include the production process; supporting processes such as change control, training, and validation; supplier processes and materials management. There will also be a brief discussion of the measurement of management and business processes. There will be numerous exercises that will enable participants to develop their own set of metrics in their organization.
Who Should Attend
- Senior management with the responsibility for the quality system and its continuous improvement
- Production management with the responsibility for the quality of core process and production
- Quality assurance management with the responsibility to assist senior management in its responsibilities for the quality system and for collecting, analyzing the quality metrics and presenting them in usable form
Time: 8:30 a.m. - 4:00 p.m.
Agenda
Discover What's Happening Each Day
Upon completion of this course, you will be able to:
- Identify what quality metrics or performance indicators your operation needs
- Collect and analyze the appropriate data in the most cost effective way
- Use data collected and analyzed to drive continuous improvement of the quality system
Location and Travel
Venue Details and Accommodations
PLEASE READ PDA is not affiliated or contracted with any outside hotel contracting company. If someone other than PDA or the PDA chosen hotel contacts you suggesting that they represent any PDA event, they do not. It is PDA's recommendation that you book your hotel directly through the official PDA chosen hotel that is listed on our web site.
PDA Training and Research Institute
4350 East-West HighwayBethesda, MD
Robert G. Kieffer, PhD
Dr. Kieffer is a recognized authority on quality management and on quality system design, with over 40 years of experience in the pharmaceutical and medical device industries. He combines broad-based business, scientific and technical knowledge with skill as a teacher, facilitator and problem-solver. He has worked in over 50 countries.
Dr. Kieffer is a past president of the PDA, and has worked for Sterling Winthrop Inc. for 19 years. Since 1994, he has been president of his own consulting business. He has numerous publications and presentations to his credit.
Registration
Pricing Options
More information coming soon.
Sponsor information will be available soon
We're currently finalizing our list of sponsors and will share the details shortly.
Continuing Education for Pharmacists
PDA is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. Participants may sign up to receive Continuing Pharmacy Education (CPE) credits. To do so, participants must sign in at the beginning of the program, submit the provided evaluation forms and mail the CPE credit request to the address stated on the form. Attendees must be present at the full event to receive Continuing Pharmacy Education credit, which will be awarded as follows:
PDA #497 | ACPE #0116-0000-13-497-L04-P | 0.6 CEUs
Type of Activity: Application
Continuing Education for Professional Engineers
New Jersey
PDA is an approved provider by the New Jersey State Board of Professional Engineers and Land Surveyors to offer courses to New Jersey Professional Engineers for Continuing Professional Competency (CPC) credit. Following the full participation in this course, participants will receive a Certificate of Accomplishment specifying the number of CPC credits that may be awarded. This certificate can be submitted as verification of completion to the Board for license renewal.
The credit value of this course is 6 CPC credits.
North Carolina
PDA is recognized by the North Carolina Board of Examiners for Engineers and Surveyors as an Approved Sponsor of Continuing Professional Competency (CPC) activities for Professional Engineers licensed by North Carolina. To receive a Certificate of Accomplishment specifying the number of Professional Development Hours (PDHs) that may be awarded, course participants must request the North Carolina Board of Examiners evaluation form from PDA staff. This form must be completed onsite at the conclusion of the course and returned to PDA staff.
The credit value of this course is 6 PDHs.
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