Thomas Friedli, PhD University of St. Gallen

Prof. Dr. Thomas Friedli is a Professor for Production Management at St.Gallen University in Switzerland. His main research interests are in the fields of managing operational excellence, global production management and management of industrial services.

He is a lecturer in the (E)MBA programs in St.Gallen, Fribourg, Salzburg, Aachen. He spent several weeks as Adjunct Associate Professor at the Purdue University in West Lafayette, USA. Prof. Friedli leads a team of 14 researchers who develop new management solutions for manufacturing companies in today’s business landscape. In 2007, he became an Associate Member to the International Academy for Quality and joined the Swiss Association for Quality and Management Systems as an advisory council in 2009. Since 2012, he is acting as president of the jury for the REHAU business award.

He is also the editor, author or co-author of over a dozen books and various articles. Among his books are:

• “Quality Control Lab" published in 2020;

• “21c Quality Management in the Pharmaceutical Industry” published in 2018;

• “Leading Operational Excellence in the Pharmaceutical Industry” published in 2013;

• ʺThe Pathway to Operational Excellence in the Pharmaceutical Industryʺ, published in 2010;

• “Operational Excellence in the Pharmaceutical Industry”, published in 2006.